It recently came to our attention via a good tweet that fake products intimidating the real H2O Mop X5 were surfacing over certain markets. Here at Thane Products we want to point out that a consumer should be mindful of purchasing products from retailers if they are not directly ordering them from us online or from the television. Any retailer carrying our As Seen on TV products are all licensed but when you do purchase the product from a retailer ( depending on the country) you must retain the proof of purchase so that if anything does happen with the product or you do experience a problem that you send us the proof of purchase so we can entitle you to one year of warranty. If you have purchased the H2O MopX5 from the many international websites we have, contact us via Facebook or twitter for a quick reply on which customer service office you should contact, we will provide you the details right away.
@thanedirect @ H2OMopX5